On the 10\/25\/2004 SBC bill, the monthly fee for DSL was $49.95 instead of the usual $29.95. The reason for this is that my contract ended in October and I didn’t choose to renew the contract. I was allegedly supposed to have been informed of this by e-mail and postcard, but I never received either. I renewed the contract, effective Nov. 4, 2004 which will bring the price back to $29.95 a month. It may take 1-2 billing cycles for the price change to take effect, after which, I should be credited. The contract ends Nov. 5, 2004. There is a $200 early termination fee, but Yolanda, the customer service rep that I spoke with, says that this only applies if 1 year or service has not been fulfilled. Since I met my contractual obligations for a year, the $200 early termination fee should not apply to me if I cancel before Nov. 4, 2005.I was also given a $20 credit towards October. The systemw as down so she had to escalate this to another team. It make take 1-2 billing cycles for this to take effect. The tracking number for this incident is 93307316.<\/p>\n","protected":false},"excerpt":{"rendered":"
On the 10\/25\/2004 SBC bill, the monthly fee for DSL was $49.95 instead of the usual $29.95. The reason for this is that my contract ended in October and I didn’t choose to renew the contract. I was allegedly supposed to have been informed of this by e-mail and postcard, but I never received either.… Continue reading SBC DSL Bill Weirdness<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-646","post","type-post","status-publish","format-standard","hentry","category-uncategorized","entry"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4wnIz-aq","_links":{"self":[{"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/posts\/646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/comments?post=646"}],"version-history":[{"count":0,"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/posts\/646\/revisions"}],"wp:attachment":[{"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/media?parent=646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/categories?post=646"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blogs.terrorware.com\/geoff\/wp-json\/wp\/v2\/tags?post=646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}