On the 10/25/2004 SBC bill, the monthly fee for DSL was $49.95 instead of the usual $29.95. The reason for this is that my contract ended in October and I didn’t choose to renew the contract. I was allegedly supposed to have been informed of this by e-mail and postcard, but I never received either. I renewed the contract, effective Nov. 4, 2004 which will bring the price back to $29.95 a month. It may take 1-2 billing cycles for the price change to take effect, after which, I should be credited. The contract ends Nov. 5, 2004. There is a $200 early termination fee, but Yolanda, the customer service rep that I spoke with, says that this only applies if 1 year or service has not been fulfilled. Since I met my contractual obligations for a year, the $200 early termination fee should not apply to me if I cancel before Nov. 4, 2005.I was also given a $20 credit towards October. The systemw as down so she had to escalate this to another team. It make take 1-2 billing cycles for this to take effect. The tracking number for this incident is 93307316.